We're pretty straightforward about how we handle your information - no legal jargon maze here
Last updated: January 2024
Look, we get it - nobody actually enjoys reading privacy policies. But since we're asking you to trust us with your project ideas and personal details, we figured we owe you some honesty about what happens to that info.
We've been designing spaces in Toronto for years now, and we treat your data the same way we treat your architectural visions - with respect and care. This isn't some cookie-cutter policy copied from a template. It's genuinely how we operate here at the studio.
When you reach out to us or poke around the website, here's what we might gather:
We also collect some technical bits automatically - your IP address, browser type, which pages you visit on our site. Pretty standard stuff that helps us keep the website running smoothly and figure out what content actually matters to folks.
We're not in the business of selling data - we're architects, not data brokers. Here's the honest rundown:
Getting Back to You: Obviously, we need your contact info to respond to inquiries and discuss your projects. Can't really design your dream space without talking to you first.
Project Development: All those details you share about your vision? We use them to prepare proposals, develop designs, and make sure we're actually building what you want.
Staying in Touch: If you've worked with us or shown interest, we might send occasional updates about the studio - new projects we're proud of, sustainability innovations we're trying out. Nothing spammy though, we promise.
Legal Stuff: Sometimes we gotta keep records for contracts, permits, and regulatory requirements. It's just part of the architecture game in Ontario.
Making the Site Better: Those analytics help us understand if our portfolio actually loads properly or if we need to fix something. User experience matters, y'know?
We're pretty protective of client information, but there are a few situations where we share stuff:
Engineers, contractors, and consultants who work on your project need relevant info to do their jobs. We only share what's necessary - they don't need your entire life story.
Our email hosting, cloud storage, and website platforms technically have access to data, but they're bound by their own privacy agreements. We pick providers carefully.
If there's ever a legal requirement - court order, regulatory investigation, that sort of thing - we'll comply. Hopefully that never happens, but transparency matters.
What we DON'T do: Sell your info to marketing lists, share it with random third parties, or post your project details publicly without explicit permission.
Yeah, we use cookies. Not the chocolate chip kind (though we keep those in the studio kitchen). These are small data files that help the website function and remember your preferences.
These keep the site working - navigation, security, basic functionality
Help us understand which pages people actually look at and where they bounce off
Remember your settings so you don't have to reset everything each visit
You can disable cookies through your browser settings, though some parts of the site might not work as smoothly. Most browsers let you control this pretty easily.
Since we operate in Canada, you've got some solid rights under privacy laws. Here's what you can do:
Just email us at info@zephralquinthor.info with any of these requests. We'll get back to you within a reasonable timeframe - usually a few business days.
We take security seriously - after all, we're often dealing with sensitive project plans and financial info. Here's what we do:
Encrypted Connections: Our website uses SSL encryption. That little padlock in your browser bar? That's doing its job.
Secure Storage: Data is stored on protected servers with access controls. Not everyone in the studio can see everything.
Regular Backups: We backup data regularly so nothing gets lost if something goes wrong.
Limited Access: Only team members who actually need your info for project work can access it.
That said, no system is 100% bulletproof. We do our best, but the internet being what it is, we can't guarantee absolute security. If there's ever a data breach affecting you, we'll let you know ASAP.
Sometimes we link to other sites - manufacturer pages, sustainability resources, contractor portfolios. Once you click those links, you're on their turf and their privacy policies apply. We can't control what they do, so it's worth checking their policies too.
We might update this policy occasionally - new laws, new practices, new technologies. When we do make changes, we'll update the date at the top and post the new version here. If there's something major, we'll try to notify active clients directly.
Basically, it's worth checking back here once in a while if you're curious about how we're handling things.
If anything here is unclear or you've got specific concerns about your privacy, just reach out. We're real people and we actually respond to emails.
Mailing Address:
425 Adelaide Street West, Suite 800
Toronto, ON M5V 3C1, Canada
If you've got a formal complaint about how we handle privacy and you're not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada. But hopefully it doesn't come to that - we're pretty reasonable folks.
Seriously, we're happy to discuss our privacy practices in more detail. Grab a coffee with us at the studio or hop on a call - we're not hiding anything.
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